FAQ

Q: How I can use you multi channel USB interface and D/A convertors?
A: There are 3 different applications:
  • multi channel audio (home cinema), 5.1, 7.1 and 9.1
  • multi band amplification for stereo audio - you can use digital crossover (DePhonica, JRiver, etc.) for frequency band splitting, then X amplifiers and X speakers. Up to 10 channels.
  • multi channel audio with multi band amplification. This requires more then 10 channels, let say 12-16-24.  We have USB interface for this application, but it is not in the production yet.


Q:  What is the difference between ATDAC-8A and ATDAC-8AM?
A:  8AM is the same as 8A but with the separate headphones amplifier and analogue volume control (potenciometer).

Q:  What is the difference between ATDAC-10 and ATDAC-8 lines?
A:  ATDAC-8 line are low cost, USB input only D/A convertors.  The same is about ATDAC-91 vs ATDAC-9.

Q:  All items, shown at your sire are for sale?
A:  No. Some items are obsolete, and we keep this items at out site to show the history.  Not all, of course.
      Also we have some devices which are not shown at out site (usually the customized devices, etc.)

Q:  Do you accept the individual orders for developing custom device?
A:  Usually - no. We can make customization of our devices, if this is possible or if we see the market for this device (at least for 20-30pcs). But, there are exceptions.

Q:  You making only audio devices?
A:  No, but the audio is our mainstream.

Q:  You have your own production line?
A:  Yes and No. PCB assembly for very small  quantity we are doing manually "in house". Also final device assembly and testing we are doing "in house".
But, of course we use subcontractors for some parts and operations (PCB manufacturing, some mechanical parts, higher quantity PCB assembly, etc.)


Q:  What is a lead time for orders?
A:  It depend of a stock. Items we have in stock are shipped within 2-3 working days.

Q: Do you provide combined shipment?
A: Yes.

Q: Do you provide the tracking number for shipment?
A: Yes, we do not send any parcel without the tracking number.

Q:  What are your shipment options?
A:  Currently: regular mail with the tracking number or EMS.

Q:  What are my payment options?
A:  Cash, check, PayPal for Israeli customers,  PayPal only for customers abroad.

Q:  Do you pay taxes?
A:  Yes, sure. We pay VAT, income tax and the social insurance.

Q:  Do your customers must pay VAT?
A: Only customers in Israel  must pay VAT. All prices at out site are before VAT.